Complaints

The University of Mississippi seeks to resolve concerns and complaints in a fair and prompt manner. Current or prospective University of Mississippi students who have a complaint may submit their concerns to the appropriate department. Before pursuing external options, students should exhaust internal avenues of complaint resolution.

The Student Complaint web page provides guidance as to such appeals and complaint procedures. UM students with a concern directly related to online learning may contact the Office of eLearning at online@olemiss.edu or 662-915-1267, or may report the matter of concern to the Office of the Dean of Students for guidance through resolving concerns within the campus community.

In the unlikely event that a complaint cannot be resolved through the University of Mississippi’s Student Complaints process, students may file a complaint with the Mississippi Commission on College Accreditation using the MCCA Student Complaint Form within two years of the incident. If the complaint is outside of MCCA’s jurisdiction, it may be directed to another agency that is authorized to address the concerns, if appropriate. Note: This process is not applicable for matters related to student grades or discipline/conduct matters.

Students may also send concerns to the University of Mississippi’s regional accrediting agency, SACSCOC in the unlikely event a complaint is not resolved after all university avenues have been exhausted. Complete the Commission’s Complaint Form (PDF) and send two print copies to:

President, Southern Association of Colleges and Schools Commission on Colleges, 1866 Southern Lane, Decatur, GA 3033-4097.

Students may also contact the appropriate agency in their state of residency. Please click on your state below for information. The University of Mississippi strives to keep this list current but it is possible that a state’s complaint process or contact information may change without UM’s awareness. If the information given for your state is inaccurate, or if you are having difficulty contacting an agency in your state, please contact UM’s Office of State Authorization at stateauth@olemiss.edu or 662-915-5142.


State Agencies

Alabama
Alaska
American Samoa
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Guam
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Northern Mariana Islands
Ohio
Oklahoma
Oregon
Pennsylvania


Puerto Rico
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
United States Virgin Islands
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming