Texas law SB 1534 excludes from regulation in Texas any career school or college institution that is: (1) an out-of-state accredited degree-granting institution, (2) duly regulated in another state, and (3) only offers distance education in Texas. Therefore, pursuant to SB 1534, please be advised that:

  • The University of Mississippi is not regulated in Texas under Chapter 132 of the Texas Education Code.
  • The University of Mississippi is physically located in the State of Mississippi and is regulated by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC).


The University of Mississippi seeks to resolve concerns and complaints in a fair and prompt manner. Current or prospective University of Mississippi students who have a complaint may submit their concerns to the appropriate department. Before pursuing external options, students should exhaust internal avenues of complaint resolution.

The Student Complaint web page provides guidance as to such appeals and complaint procedures. UM students with a concern directly related to online learning may contact the Office of eLearning at or 662-915-1267, or may report the matter of concern to the Office of the Dean of Students for guidance through resolving concerns within the campus community.

In the unlikely event that a complaint cannot be resolved through the University of Mississippi’s Student Complaints process, students may file a complaint with the Mississippi Commission on College Accreditation using the MCCA Student Complaint Form (PDF) within two years of the incident. If the complaint is outside of MCCA’s jurisdiction, it may be directed to another agency that is authorized to address the concerns, if appropriate. Note: This process is not applicable for matters related to student grades or discipline/conduct matters.

Students may also send concerns to the University of Mississippi’s regional accrediting agency, SACSCOC in the unlikely event a complaint is not resolved after all university avenues have been exhausted. Complete the Commission’s Complaint Form (PDF) and send two print copies to:

President, Southern Association of Colleges and Schools Commission on Colleges, 1866 Southern Lane, Decatur, GA 3033-4097.

Students may also contact the appropriate agency in their state of residency. Please click on your state below for information. The University of Mississippi strives to keep this list current but it is possible that a state’s complaint process or contact information may change without UM’s awareness. If the information given for your state is inaccurate, or if you are having difficulty contacting an agency in your state, please contact UM’s Office of State Authorization at or 662-915-5142.

State Agencies

State Department or Office Responsible for Complaints Student Resource
Alabama Commission on Higher Education - Office of Institutional Effectiveness and Planning
ACCS Private School Licensing Division
Alaska Alaska Commission on Postsecondary Education Consumer Protection and Student Complaints
American Samoa American Samoa Office of Protection & Advocacy
ASG Departments
Attn: Dr. Peter Tinitali
Executive Office Building
Pago Pago, American Samoa 96799
Phone: 684-699-2441
Arizona Arizona State Board for Private Postsecondary Education Student Complaint Procedure
Arkansas Arkansas Department of Higher Education Student Grievance Form
California Bureau for Private Postsecondary Education California Department of Consumer Affairs
Colorado Colorado Department of Higher Education File a Student Complaint
Connecticut The Office of Financial and Academic Affairs for Higher Education Office of Higher Education Student Complaints
Delaware Delaware Department of Education Delaware Student Complaints Policy
District of Columbia Education Licensure Commission HELC Public Complaints
Florida Commission for Independent Education-Department of Education Florida College System Concerns & Complaint Process
Georgia Nonpublic Postsecondary Education Commission Georgia Student Complaints
Guam Guam Department of Education Complaint Forms
Guam Higher Education Agency University of Guam University of Guam
Guam Complaint Procedure: Contact (671) 735-2994.
Hawaii Hawaii Post-Secondary Education Authorization Program Student Complaint Form
Idaho Idaho State Board of Education Student Complaint Procedures
Illinois Illinois Board of Higher Education Institutional Complaint System
Indiana Indiana Department of Workforce Development Student Complaint Process (Scroll down the page.)
Indiana Commission of Higher Education Student Complaints
Iowa Iowa College Student Aid Commission Student Complaints
Kansas Kansas Board of Regents Private Postsecondary Complain Process
Kentucky Kentucky Council on Postsecondary Education How to File a Consumer Complaint
Kentucky Commission on Proprietary Education Form to File a Complaint [.pdf]
Louisiana Louisiana Board of Regents Student Complaint Process
Proprietary Schools Student Complaint Procedure [.pdf]
Maine Maine Department of Education, Office of Higher Education Services Complaint Form [.pdf]
Maryland Maryland Higher Education Commission Student Complaint Process
Massachusetts Office of Private Occupational School Education Information For Students
Massachusetts Department of Higher Education Complaints
Michigan Michigan Department of Labor & Economic Opportunity Postsecondary Schools (Scroll to bottom of page for Student Complaint Form and Instructions.)
Minnesota Minnesota Office of Higher Education Complaints About Private Colleges and Career Schools
Mississippi Mississippi Commission on College Accreditation MCCA Student Complaint Process
Commission on Proprietary School and College Registration CPSCR Complaints
Missouri Missouri Department of Higher Education CBHE Policy on Complaint Resolution [.pdf]
Montana Montana University System, Montana Board of Regents Notification of Montana Postsecondary Educational Institution Complaint Process
Nebraska Nebraska Department of Education, Private Postsecondary Career Schools NDE Investigations Office: Instructions on Preparing a Complaint [.pdf]
Nebraska Coordinating Commission for Postsecondary Education Student Complaints Against Postsecondary Institutions
Nevada Nevada Commission on Postsecondary Education Student Information (Complaint form is located in menu to the right.)
New Hampshire New Hampshire Division of Educator Support and Higher Education Complaint Policy
New Jersey New Jersey Department of Labor and Workforce Development, Center for Occupational Employment Information Labor Market Information (Scroll to tab menu for Information for students › Conflict Resolution Form.)
Office of the Secretary of Higher Education OSHE Complaint Form Instructions
New Mexico New Mexico Higher Education Department Student Complaints
New York Office of College and University Evaluation Filing a Complaint About a College or University
Adult Career and Continuing Ed. Services Student Rights
North Carolina The University of North Carolina System Post-Secondary Education Complaints
The North Carolina Community College System (Office of Proprietary School Services) Proprietary Schools (Scroll to bottom of the webpage.)
North Dakota North Dakota State Board for Career and Technical Education Private Career School Complaint Procedure [.pdf]
North Dakota University System State Authorization & SARA (Process applicable for institutions not participating in reciprocity through SARA as well as SARA participating institutions.)
Northern Mariana Islands Commonwealth of the Northern Mariana Islands, Office of the Attorney General Online Student Complaint
Ohio The Ohio Department of Higher Education Student Complaint Information
Ohio State Board of Career Colleges and Schools File a Complaint
Oklahoma Oklahoma State Regents for Higher Education Student Complaints
Oklahoma Board of Career and Technology Education Comments or Complaints Policy
The Oklahoma Board of Private Vocational Schools Comments or Complaints Policy
Oregon Higher Education Coordinating Commission Student Complaints
Pennsylvania Department of Education Student Complaints
Puerto Rico Puerto Rico Council on Education
Republic of Palau Palau State Higher Education Agency Palau Community College
P.O. Box 9
Koror, Republic of Palau 96940
Phone: (680) 488-2470
Republic of Palau Complaint Procedure: Call (680) 488-2470.
Republic of the Marshall Islands Republic of the Marshall Islands State Higher Education Agency Scholarship Grant and Loan Board Republic of the Marshall Islands State Higher Education Agency Scholarship Grant and Loan Board
P.O. Box 1436
Majuro, MH 96960
Phone: (692) 625-5770
Republic of the Marshall Islands Complaint Procedure: Call (692) 625-5770.
Rhode Island Rhode Island Board of Governors for Higher Education Student Complaint
South Carolina South Carolina Commission on Higher Education Student Resources
South Dakota Secretary of State (South Dakota Attorney General) Complaint Form (This is a broad complaint form not just to address postsecondary instittutions.)
Tennessee Tennessee Higher Education Commission Transcript Requests and Institution Complaints
Texas Texas Higher Education Coordinating Board Required Links Texas Student Complaints Policy
U.S. Virgin Islands Virgin Islands Department of Education Virgin Islands Department of Education
1834 Kongens Gade
St. Thomas, VI 00802
Phone: (340) 774-2810
Virgin Islands Complaint Procedures: Call (340) 774-2810.
Utah Utah Division of Consumer Protection Complaints
Vermont Vermont State Board of Education Complaint Resolution of Postsecondary Schools
Virginia Private & Out-of-State Postsecondary Education, State Council of Higher Education for Virginia Student Complaints
Washington Washington Student Achievement Council Student Complaints
Washington Workforce Training and Educ. Coord. Board Resources for Students
West Virginia WV Higher Educ. Policy Commission Student Complaint Process [.pdf]
WV Council for Community & Technical College Education
Wisconsin Wisconsin Educational Approval Board File a Complaint
Wyoming Wyoming Department of Education Private School Licensing (Located under Important Information)